Terms of Service

1. Acceptance of Terms

By accessing or using Nexus Cloud Services ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including organization owners, administrators, staff members, and any other visitors.

2. Description of Service

Nexus Cloud Services is a cloud-based appointment scheduling and business management platform designed for service-based businesses. The Service includes appointment booking, staff management, branch management, real-time live boards, analytics, and related features. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Responsibilities

When creating an account, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Immediately notify us of any unauthorized access to your account
• Accept responsibility for all activity that occurs under your account
• Not share your account credentials with unauthorized parties

Organization owners are responsible for managing their team members' access and permissions within the platform.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to other users' accounts or data
• Interfere with or disrupt the Service or its infrastructure
• Upload malicious code, viruses, or harmful content
• Use automated tools to scrape or extract data from the Service
• Resell or redistribute the Service without our written consent

5. Data Ownership

You retain ownership of all data you input into the Service, including customer records, appointment data, and business information. We do not claim ownership over your content. You grant us a limited license to use your data solely for the purpose of providing and improving the Service.

6. Payment Terms

Certain features of the Service may require a paid subscription. Payment terms, pricing, and billing cycles will be clearly communicated at the time of subscription. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with 30 days' advance notice.

7. Service Availability

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access and may perform scheduled maintenance with advance notice. We are not liable for any downtime or service interruptions caused by factors beyond our reasonable control, including but not limited to natural disasters, internet outages, or third-party service failures.

8. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Service if you violate these terms, engage in fraudulent activity, or fail to pay applicable fees. Upon termination, your right to use the Service will cease immediately, and we will delete your data in accordance with our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Nexus Cloud Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms shall be resolved through the courts of competent jurisdiction in the Philippines.

11. Changes to These Terms

We may update these terms from time to time. We will notify you of significant changes by posting the updated terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at our contact page or email us at support@nexuscloudservices.org.